Please note - we cannot be responsible for undelivered emails. Be sure to add our email address to your address book or approved senders lists so you can receive replies to questions, order notices, important information, newsletters and more. You can always access your active order downloads and history by logging into your account and viewing your detailed order information.
Please allow 2 business days to receive a reply to order issues or other emails.
We try very hard to answer emails daily and usually within minutes or hours of receiving, but weekends, being away from the office, busy with family, illness, and/or holiday scheduling may affect this at times.
Your business and your emails are very important to us. If you do not receive a reply by the 3rd business day please send your email again - as sometimes internet problems can occur and your email may not have reached us or our reply to you may be blocked or go to your spam folder.
Thank you for visiting our site! Have a great day.